CTC is committed to providing transportation to people with disabilities within our service boundaries. On a case-by-case basis, we will make reasonable modifications to our policies and practices to ensure access to our public transportation services.

We will not make modifications if they:

• Cause a direct threat to the health or safety of others.
• Fundamentally alter our service or vehicles.
• Are not essential for allowing a rider to access service.
• Result in an undue financial or administrative burden for the CTC.

For a reasonable modification needed while on the bus due to unforeseen circumstances, ask the driver to contact dispatch for approval.

To discuss a request for a modification, please contact the CTC Office Manager by phone at (513) 732-7433 or by mail at CTC, 4003 Filager Road, Batavia, Ohio 45103. We appreciate as much advanced notice as possible.